Jackson has held leadership roles at such organizations as the Special Collections Research Center at Syracuse University, the Special Collections and University Archives at Iowa State University, the Albert and Shirley Small Special Collections Library of the University of Virginia (where she also served on the president’s Commission on Slavery and the University, one of the first such efforts in the country), and the Division of Rare and Manuscript Collections at Cornell University. She has been active in national professional organizations, serving on the Council of the Society of American Archivists, as chair of the American Library Association’s Rare Books and Manuscripts Section, and advising major grant-funded efforts on e-mail archiving and online cultural heritage resource development.

Education

• M.L.I.S., University of Pittsburgh
• M.A., Iowa State University
• B.A., University of Toledo