Setnor Auditorium | Crouse College

These questions are frequently asked by visitors to Setnor Auditorium.

What happens if I've lost my purse/coat/wallet/keys?

If you think you may have left something in the building, you may contact Setnor Operations at 315.443.2191 during business hours (Monday-Friday 8:30 a.m.-4 p.m.) or the Syracuse University Department of Public Safety at 315.443.2224.

Will an event be cancelled due to inclement weather?

"The show must go on" is a common theme; and most events take place as scheduled, but performances can be canceled or postponed due to weather, illness, etc. This depends on the event and on the individual performers. We try to update these changes as quickly as possible on the calendar on our website. For the most up-to-date event information, contact 315.443.2191. If the University has canceled all activities for any reason, this would include any concerts and rehearsals.

What if there is an event that I really want to see, but cannot make it to Syracuse?

Most events in Setnor Auditorium are streamed live. Please note that the streaming link does not become active until immediately prior to the concert’s start time. Listening and/or viewing experience may vary depending on network conditions and computer setup; users with fast computers and Internet connections will have the best results. Please also note that these performances are only available for viewing at the time they are presented and cannot be viewed after the live performance.

Where can I park?

For most concert events in Setnor Auditorium, free and accessible concert parking is available on campus in the Q-1 lot. When parking for concert events, please inform parking attendants that you are attending an event at Setnor Auditorium in Crouse College so they may direct you. On dates when parking is restricted, including games and large campus events, instructions from Syracuse University Parking and Transit Services will be posted on the calendar page for the event, or patrons will be directed by parking attendants. 

Q-1 Lot

Irving Garage

Is Setnor accessible?

Yes. Setnor Auditorium is accessible. Parking is available in the Q-1 lot behind Crouse College. There is a ramp entrance with signage on the side of the building with access to the elevator. Setnor Auditorium has aisle seating and space for wheelchairs. Accessible restrooms are available (An all-gender, accessible restroom is available on the first floor, the men’s room is located on second floor, and the women’s room is located on the third floor).

Q-1 Lot

How much does it cost to attend a concert?

Most concerts are free and all are open to the public. Some events require tickets, and our calendar will note when this is the case with information about prices and how to obtain tickets.

What happens if I am late to an event?

The performance manager working the event will advise when late seating may be accommodated. Latecomers will be seated when there is an applause or a break in the concert, if available.

Can I bring food or drinks into the concert?

We ask that people do not bring food or beverages into the auditorium. Please note that the entire building is a non-smoking facility. No alcohol is allowed on the premises.

How long are most concerts?

Program timings can vary, but most are about an hour and a half long, with an intermission.  When available, program information is noted on the calendar.

May I take pictures or video?

This can vary, depending on the artists. Generally, family members may take photos or video for their family member in the group, but we ask that all audience members respect the artists' wishes and comply when photography, videotaping, and recording are not allowed. Please be sure to turn off or silence phones and other electronic devices. We ask that people do not text or use devices during concerts.